About Us

HOSPICE PARTNERS ON CALL is a trusted, nationally recognized provider of telehealth services with expertise in daytime and after-hours triage care. The service combines professionally trained support staff and licensed RNs with a state-of-the-art triage call center and information tracking technology to meet the needs of patients, families and staff.

OUR VISION

To provide live interaction on each call, with a sense of connection and urgency, so that every caller feels as if we are there, assisting them in person.

OUR MISSION

To enable our Partners to grant every patient and family exceptional triage services, no matter what hour of the day or night.

• Offering the most advanced delivery model for triage care
• Establishing trust with every interaction
• Providing data to our partners, enabling them to improve outcomes and prevent unnecessary crisis
• Answering each call with a philosophy of service excellence and compassionate care

OUR VALUES

• Meet the caller’s need every time
• Compassionate, respectful communication
• Collaborative teamwork to get the job done
• Do your best every day